It's critical to train and engage the people who most workers report to and communicate with. ~Dave Rizzardo

One of the greatest challenges when developing a lean culture is how to get everyone engaged in the continuous improvement strategy. As with any arduous endeavor, it’s beneficial to look for a few points of leverage that provide a disproportionate amount of impact.

Often, a great place to start is with front-line leaders, making it a priority to teach, coach and mentor them to align their behavior with lean principles and goals.  Continue reading...