Leaders can take multiple steps to provide a safe environment where continuous improvement can thrive.

David Rizzardo

One of the primary characteristics of a lean culture – which aligns with the “Respect for People” principle of lean – is a workforce that is engaged in improving processes to add ever-increasing value for customers. And leaders at all levels must collaborate with and listen to employees, so that problems can be surfaced and process improvements made.

However, there is an obvious prerequisite to this act of collaboration that should not be assumed … employees must be willing to contribute and speak up! Reluctance to participate usually has identifiable root causes that need to be addressed. Here we will discuss a few of these issues.

Read full article here 🔗