Half-Day Workshop: "Your IT People Aren't Insane" How Lean IT Really Works

There are often cultural, structural, and even physical divides between information technology and the organizations they support.  IT workers are seen as distant, arrogant, and sometimes unreliable.  To IT, the organization appears demanding, ignorant, and capricious.  Successful companies must interact effectively with IT - it is an increasingly core function.  IT must be a central part of lean deployment, as well.

In this workshop, Jim Benson describes effective techniques to bring lean into IT.  His focus is on increasing communication and mutual understanding between IT and the rest of the organization.  Using lean principles and just a few lean practices, Jim shows how possible it is to effectively improve internal relationships with IT and the company.  This improvement naturally results in more effective IT efforts and less waste.

Jim Benson has a multi-disciplinary background spanning psychology, government technology management, software development, and more.  Jim has helped The World Bank, NBC Universal, Comcast, and the United Nations.  He is the author of Personal Kanban and founder of Modus Cooperandi.  He is recognized for his expertise in knowledge work, communication, and collaboration.